Terms of Service

These Terms of Service (hereinafter "ToS") govern access to and use of the Luminiz platform (hereinafter "the Platform"), published by TLL TECH SAS, a simplified joint-stock company with a share capital of €1,000, headquartered at 28 avenue du Parmelan, 74000 Annecy, France, registered with the Annecy Trade and Companies Register under number 854 033 586 (hereinafter "the Publisher").

Luminiz is a SaaS (Software as a Service) solution for fleet management, vehicle maintenance, inventory and supplies management, and team communication, designed for professionals.

These ToS apply to any subscription taken out by:

• businesses, companies or independent professionals (B2B);
• associations, civil protection organizations, or local authorities (hereinafter collectively referred to as "the Client").

Any subscription to the Platform constitutes unreserved acceptance of these ToS. The Publisher reserves the right to modify them at any time, with prior notification to the Client.

Every new account benefits from a free trial period whose duration is specified during registration. During this period:

• no payment information is required;
• the Client has full access to the Platform's features;
• the trial ends automatically at the end of the period, with no automatic charge.

At the end of the trial period, the Client must subscribe to a paid plan to continue accessing the Platform. Without a subscription, the account is suspended and data is retained for 30 days before permanent deletion.

Luminiz offers two pricing models depending on the Client's profile:

• Per vehicle/month pricing: applicable to businesses and professionals.
• Per branch/month pricing: applicable to associations, civil protection organizations, and local authorities.

The subscription is billed monthly, in arrears. The invoice for month M is issued and charged during month M+1, as follows:

• Consumption for month M is calculated at the end of the month.
• The corresponding invoice is issued at the beginning of month M+1.
• Payment is collected on the invoice issue date.

Cancellation must be made before the end of the current month to take effect at the end of that same month.

Cancellation can be done:

• directly from the Billing > Manage my subscription section of the dashboard;
• by email sent to contact@luminiz.app.

On the effective date of termination:

• access to the Platform is deactivated;
• the Client's data is retained for 30 days;
• after this period, data is permanently deleted.

The Client agrees to:

• use the Platform for legitimate professional purposes;
• maintain the confidentiality of their login credentials;
• promptly notify the Publisher of any unauthorized access;
• comply with applicable regulations (GDPR).

For any questions regarding these ToS:

TLL TECH SAS
28 avenue du Parmelan, 74000 Annecy, France
Email: contact@luminiz.app
Phone: +33 (0)7 83 50 15 56

In the context of using the Platform, the Client acts as data controller and the Publisher (TLL TECH SAS) as data processor, within the meaning of the GDPR.

The processor processes personal data on behalf of the data controller for the purpose of providing the services described in these ToS, for the entire duration of the contract.

Processing carried out by the Publisher on behalf of the Client includes: user management and access, fleet tracking, inventory and equipment management, and where applicable, processing of driver data in the context of ANTAI designation.

• Platform users: last name, first name, email, role
• Fleet drivers (if ANTAI feature activated): title, last name, first name, role/function, date of birth, place of birth, email, postal address, driving licence number, licence issue date and place, licence nationality, SIRET (legal entities)
• Vehicles and resources: non-personal technical data

The Publisher undertakes to:

• process data only on documented instructions from the Client;
• ensure the confidentiality of data (personnel bound by confidentiality obligations);
• implement appropriate security measures (art. 32 GDPR);
• not engage any sub-processor without informing the Client;
• assist the Client in fulfilling data subject rights requests;
• delete or return data at the end of the contract;
• make available all information necessary to demonstrate compliance with this article.

The Client authorises the use of the following sub-processors:

The Publisher will inform the Client of any planned changes regarding these sub-processors, allowing the Client to object.

The Client undertakes to:

• have a valid legal basis for each processing entrusted to the Publisher;
• inform data subjects (in particular drivers) in accordance with Articles 13 and 14 of the GDPR;
• only enter data in the Platform that is strictly necessary for its purposes.